| Overview |
| eImprovement has created this privacy statement in order to demonstrate our
firm commitment to privacy. Because all of our online family of stores want to demonstrate its
commitment to your privacy, we have agreed to disclose our information handling
practices.
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| Information We Collect and Use |
eImprovement.com is the sole owner of the information collected on its web site.
We will not sell, share, or rent this information to others in ways different from
what is disclosed in this statement. eImprovement.com collects information from our
users at several different points on our websites including the order forms and
inquiry forms. This information will only be used for customer service purposes
including order confirmations, shipping confirmations, etc.
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| Ordering |
| We request information from the user on our order forms.
Here, a user provides contact information and credit card information.
This information is used for billing purposes and to fill customers' orders.
If we have trouble processing an order, the contact information is used to get
in touch with the customer.
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| What Personal Information We Collect? |
| We collect personal information that you choose to provide voluntarily when
using any of our online family of websites. This information includes your email address and
a password when you create your account. You can browse our online
store without creating an account, but you will need to create an account when you
purchase something. We may also ask for personal information when you contact our
Customer Service Department. This will allow us to protect your confidentiality by
verifying your identity.
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| Purchase Information |
| When you make a purchase using a credit card, we collect your name, billing
address, card type, card number, and expiration date. We collect this information in
order to bill you for your purchase. We also collect information that allows us to
ship your order. This includes the name, address, and phone number of the intended
recipient(s).
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| Contacting Us |
| We will use your email address to respond to your questions, suggestions,
and/or requests for assistance in using our site.
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| No Sharing of Information Guarantee |
| We never sell or rent your personal information to any third parties under
any circumstances. We will share personal customer information only with our agents,
representatives and trusted service providers and contractors for limited purposes,
including fulfilling customer orders; communicating to customers; providing customer
service; storing, and sharing ; enhancing and improving customers' shopping
experience; providing a personalized shopping experience; and completing credit
card transactions.
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| Changes to our Privacy Policy |
| This Privacy Policy was last updated on February 11, 2003. We reserve the
right to change, modify or amend this policy at any time. If we make any significant
changes to this policy, we will post notice of the changes on our online stores for a
period of at least six months after the changes are implemented.
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Do you have questions?
Can't find what you're looking for?
We have one of the largest selections of Kitchen and Bathroom, lighting and door fixtures available
on the web! If you have any questions or can't find a product, please call one of our friendly Customer
Service Representatives Toll-Free at 1-800-891-0896
from 9 a.m. to 5 p.m. (CST), 5 days a week. Or, send us a
customer service request.
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